Heard a loud bang and now the door won't lift — or lifts a few inches and stops? That's a broken spring, the number-one garage door failure in Kyle's subdivisions. We size the right spring, replace it the same visit, and price it before we touch a wrench. Any hour, any day.
Tell us what the door's doing — a tech calls or texts back, usually within the hour.
Springs do the heavy lifting — literally. When one lets go, the symptoms are unmistakable.
The classic. A torsion spring snaps like a firecracker — usually overnight or on a cold morning — and the door won't open afterward.
The opener strains, the door rises 4–6 inches and jams. The motor can't carry the door's full weight without the spring's counterbalance.
Look at the spring on the shaft above the door. A 1–2 inch gap where the coil separated is a broken torsion spring — don't run the opener again.
Pull the red release and try to lift it. A door with a good spring floats; a door that feels like 150 lbs of dead weight has a failed spring.
A spring isn't a one-size part. The right spring is matched to the door's weight, height, and cycle life — get it wrong and the door either won't balance or the new spring wears out in a year. Here's how we do it in Kyle:
We measure the wire size, inside diameter, and length of the old spring, and check the door's real weight — insulated steel doors in newer builds like 6 Creeks are heavier than the thin single-layer doors on older Plum Creek homes. The spring is sized to your door, not a generic guess.
We install high-cycle springs (10,000+ cycles is standard on our trucks) so you're not back to a broken spring in a couple of years. On a two-spring door we recommend replacing both — the second is the same age and typically fails within months of the first.
After the swap we re-tension the springs, test the door's balance by hand, check the safety cables and reversing sensors, and cycle it in front of you before we leave. You see it working.
Why not DIY: a torsion spring holds hundreds of pounds of stored energy. Winding or unwinding one with the wrong bars — or a hardware-store spring that doesn't match — is how people break fingers and wrists. This is the one garage repair worth leaving to a tech with the right tools.
Kyle went from a small town to 60,000 people in about two decades, and a huge share of its garage doors went up in the same building booms. That means thousands of springs are all reaching the end of their cycle life on roughly the same schedule. Plum Creek's early-2000s builder-grade springs are failing now; Waterleaf, Steeplechase, and Hometown Kyle are close behind, and 6 Creeks' heavier insulated doors put more load on their springs from day one.
Central Texas heat cycling doesn't help — a spring that expands and contracts through 100°F summer days and cold snaps fatigues faster than the rating assumes. We run the I-35 corridor between Buda and San Marcos every day, so a broken spring in Kyle is same-day, not a "next week" appointment.
You get the exact number before any work starts — we inspect the door, measure the spring, and quote it on the spot. Cost depends on whether it's a single or dual-spring system and the spring size the door actually needs. There's no charge to hear the price, and nothing happens until you approve it.
On a two-spring door, if one broke the other is the same age and close behind. Replacing both in the same visit costs a little more now and saves a second service call within months — that's why we run a two-spring coupon. On a single-spring door we replace the one, correctly sized.
No — leave it closed. The spring counterbalances the full weight of the door (often 150+ lbs). With it broken, the opener can burn out lifting the load, and a manual lift can drop the door. It's also the most dangerous garage repair to attempt yourself because of the stored tension. Call us and leave it down.
Same day in most cases. The truck carries the common Kyle-area spring sizes, so it's a one-visit fix — no "we'll order the part." The phone is answered 24 hours a day, so a midnight break still gets a real time window.
Dead motor, dead remote, door reversing or grinding — repaired or replaced same visit.
Opener repair →Insulated steel doors installed complete with new track and springs, old door hauled off.
New door installation →Doors off the track, frayed cables, dented panels, safety tune-ups — see the full service list.
All Kyle services →Call, say what the door's doing, and get a window right on the phone — day or night.
(737) 237-8551Kyle · Buda · Hays County · 24 hours · 7 days a week